I’m really not that into fashion - just ask my co-workers, but my wife and daughter really enjoy ‘Project Runway’.   If you’ve seen the show at all you’ll have heard Tim Gunn use the title phrase of this blog.  “Make it Work”.

I’m told, not being a fan of the show, Tim says to the contestants when they express  their concern about how much time they have left to finish sewing something.

“Make it Work’.  To me this sounds like the ideal motto for managed services.  I’m sure it’s at least the goal of every B2B Managed Service project.

In my experience B2B projects and programs begin with a grand vision of the benefits (increased client satisfaction, accelerated revenue recognition, enhanced marketing prestige etc.) which will be realized when the project goes live.   But somewhere between launch and production, reality set’s in, and project team(s) need to rise to challenge and “make it work”.   Ideally the vision and reality would be aligned from the outset, but I haven’t seen that yet, have you?